COMPANY STRENGTHS
Industry Leading Warranty
HIKMICRO provides a 3-10-2* warranty period (from the date of purchase) that exceeds the industry standard level of handheld thermography products. For more information, please visit our website.
3 years components and labor coverage for the full product.
10 years of coverage for the detector - the most important part of the whole product!
2 years of coverage for the rechargeable battery.
*We offered an extra 2-year extended warranty for firefighting thermal cameras, with a 5-10-2 warranty period.
Local Repair Service
- HIKMICRO provides customers with comprehensive maintenance services and responds to failures in the shortest possible time, minimizing camera downtime.
Local Support and Training Service
- International subsidiaries and local offices provides localized marketing and technical support. Professional technicians train the staff of authorized stores regularly.
- HIKMICRO provides technical consultation via the official website, email, and 24-hour hotline.
Global Calibration Services
HIKMICRO is pleased to offer calibration services through one of our global sites or factory-authorized service centers. Contact your local office for details.
LOCAL ORGANIZATION SUPPORT
28 international localized marketing offices
21 BDMs of INDUSTRIAL Product Line





